1. Introduction
We are West Firm a creative digital agency located in Southern California in the city of Santa Ana.
Your privacy is important to us. This policy explains how we collect, use, and protect the personal information you provide when interacting with our business. We value the trust you place in us and are dedicated to treating your information with the utmost care and confidentiality.
2. What Information Do We Collect?
We gather personal information from you through various methods. This information may be provided directly by you or collected through other means. In this section, we outline the different ways we obtain your personal information and how we may use it.
3. Requesting Information and Responding to Your Queries
When you reach out to us, we process your contact details—like your name, email address, phone number, postal address, and any other personal information you provide. This occurs, for example, when you fill out online forms to subscribe to our services, contact us by phone or text, or inquire about our products and services.
4. Interacting with Us on Social Media
We handle information about you when you engage with us on social media platforms like Instagram, Facebook, and TikTok.
5. Keeping You Informed on Developments and Initiatives
We may use your contact information to keep you informed about updates and new developments within our business.
6. Interacting with Our Website
When you visit our website, we may gather details about your visit, including your name, email address, phone number, IP address, website URL, and mobile device ID. Our site also uses cookies; please refer to our cookie policy for more information.
7. Interacting with Us as a Client of West Firm
When you engage with us as a client, we process information that you or others provide in connection with our services.
What Information Do We Collect? There may be instances where we ask our clients to voluntarily share specific information with us.
Information We May Collect During Our Engagement. We might gather the following details about you: identification and contact information, such as your full name, title, email, phone number, and address; as well as your job title, position, and company name.
Identification Data Related to Product or Service Delivery. This includes information such as login details, passwords, visitor passes, and IP addresses.
How Do We Use Your Data? We primarily process your personal data to approve, manage, administer, or fulfill an agreement between West Firm and the client you represent or work for. This includes using your data to issue invoices, perform accounting tasks, manage contracts, and evaluate the services or products we provide to you.
8. How long do we retain your information?
We keep your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, and for as long as required by law.
9. Updates to this Privacy Policy
We regularly review this privacy policy to ensure it stays current with our use of personal information and complies with applicable data protection laws. We reserve the right to revise this policy at our discretion at any time. The updated privacy policy will be posted on our website, and we encourage you to review it periodically.